.Five9 (FIVN) has actually been awarded the 2024 Aragon Investigation Innovation Honor for Artificial Intelligence Get in touch with Centers and named an Innovator in pair of Aragon Analysis Planet reports: AI Agent Platforms in the ICC, 2025, and Intelligent Connect With Facility, 2025. The business was acknowledged as one of the most strategic seller in the AI Broker Operating systems report.At the core of Five9’s technology is their sight for The brand new CX, where AI Agents as well as AI-empowered Human Professionals team up to provide hyper-personalized client adventures. The firm lately offered brand new advancements consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Agents.The award was presented at Aragon Transform 2024 on December 10, 2024, recognizing Five9’s speculative use of modern technology in market advancement and disturbance.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Award 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Investigation Planet: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta happen il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 Los Angeles loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada con el Premio Aragon Research study Innovation 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Study Planet: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The brand new CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Workshop, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 Artificial Intelligence Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Study 2024 pour les Centres de Connect with artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Globe: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Centre de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le connection sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The NEW CX, ou00f9 Brokers artificial intelligence et Professionals Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et Los Angeles disturbance du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Advancement Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Research study Entire world- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Advancement von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was actually also named a Leader in The Aragon Research Study Planet for Artificial Intelligence Representative Platforms in the ICC, 2025 as well as Aragon Analysis Planet for Intelligent Call Center, 2025. SAN RAMON, Calif.– (BUSINESS WIRE)–.
Five9 (Nasdaq: FIVN), service provider of the Smart CX Platform, has been actually called a winner of the 2024 Aragon Investigation Advancement Award for AI Call Centers. Additionally, Five9 has actually been actually named an Innovator in pair of Aragon Research study Globe files: AI Agent Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. This recognition from Aragon Research underscores Five9’s position as an innovator in AI-elevated CX.
The Artificial Intelligence Broker Operating Systems in the ICC, 2025 record jobs Five9 as the absolute most
key provider measured in
the record, identifying Five9 s important vision for AI-driven innovation in CX. At the center of this particular innovation is actually Five9’s goal for The brand new CX where Artificial Intelligence Representatives and also AI-empowered Person Professionals work together to deliver hyper-personalized, easy consumer experiences. By inspiring organizations to deliver transformative consumer communications while lowering prices and also improving effectiveness, Five9 is establishing brand new requirements for AI-powered services in the contact facility industry.
AI is foundational for creating outstanding customer knowledge, as well as our experts are honored to become determined through AragonAnalysis as cutting-edge for our attempts to push the smart call facility ahead, claimed Jonathan Rosenberg, Chief Innovation Officer and Head of Artificial Intelligence, Five9. Our concentration has actually been, and will continue to be, aiding organizations supply those expertises with easy-to-use devices as well as capabilities. Along with each brand-new innovation, our team take a progression for each Five9 as well as for the market as a whole.
The Aragon Study Innovation honor recognizes providers leveraging visionary use technology to not simply conform as markets modify, but to definitely disrupt and educate exactly how their markets will certainly grow. Five9 was formally offered along with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research study honors event.Five9’s devotion to technology, particularly its own sight for mixing artificial intelligence Agents and also AI-empowered Person Brokers, is actually specifying a brand-new criterion for how businesses can easily provide hyper-personalized as well as smooth consumer adventures, pointed out Jim Lundy, Founder, CEO and also Lead Analyst, Aragon Analysis. This award as well as file id builds on Five9’s commitment to providing AI technologies for CX.
Earlier this year, the business introduced brand-new developments, featuring Five9 GenAI Workshop, Five9 GeniusAI, and Five9 AI Representatives, that completely transform the way firms move toward CX, steering far better results for each consumers and also agents. About Five9. The Five9 Intelligent CX Platform, powered by Five9 Genius AI, gives a thorough room of options to power AI-elevated consumer knowledge that supply far better service outcomes and also Bring Pleasure to CX.
Our unified cloud-native offering makes it possible for hyper-personalized customer experiences as well as more encouraged workers, creating every client interaction even more linked, simple and easy, and private. Trusted through 2,500 +customers and also 1,400+ companions internationally, Five9 brings together the energy of AI, our platform, as well as our individuals to steer AI-elevated CX.For more details, check out www.five9.com. Engage along with our company @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Research Study, Inc. and/or its own Affiliates. All Civil liberties Booked.
The id of an Aragon Study honor victor is actually certainly not a promotion by Aragon Investigation of any type of seller, product, or solution. View resource version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Corporate Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What significant honors carried out Five9( FIVN) succeed in 2024 coming from Aragon Investigation? Five9 won the 2024 Aragon Study Advancement Honor for Artificial Intelligence Contact Centers and also was called a Forerunner in 2 Aragon Investigation World documents: artificial intelligence Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025.
What brand-new AI products carried out Five9( FIVN) offer in 2024? Five9 offered Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Representatives to enhance client knowledge monitoring.How carries out Five9’s( FIVN )BRAND-NEW CX vision impact customer support? Five9’s brand new CX sight integrates AI Professionals along with AI-empowered Human Brokers to supply hyper-personalized, simple clientexperiences while lessening costs as well as boosting efficiency.
What was actually Five9’s( FIVN) critical job in the Aragon Analysis Planet 2025 file? Five9was actually set up as one of the most important provider in the artificial intelligence Agent Platforms in the ICC, 2025 record, realizing their important eyesight for AI-driven technology in CX. When performed Five9( FIVN) acquire the AragonInvestigation Technology
Award
?
Five9 was actually officially introduced along with the award on December 10, 2024, at the Aragon Transform 2024 awards ceremony.